Pre-sales and demos
We map your stores and processes, demo the software with your own products and prices, and set up a trial or pilot store.
Services
Implemented, licensed
and supported
From the first demo to change requests years after go-live, you deal with one team for every system, in Singapore, Jakarta and Kuala Lumpur.
Implementation
Set-up, configuration, data migration and staff training, with go-live planned store by store around trading hours.
Custom development
Modules, reports and integrations built by our own developers, for Lumona POS and SCO, Odoo and ERPNext.
Licensing and renewals
Licences and subscriptions for every system on one agreement, with one invoice and reminders well before anything expires.
Compatibility testing
The software tested with your devices, peripherals, payment terminals and existing systems before you commit.
Support and change requests
One helpdesk for every system, Monday to Friday, 9am to 6pm Malaysia time. Changes are quoted at a fixed price and tracked to release.
Pricing and hours
- Fixed quotes
- Every service, from implementation to a single change request, is priced as a fixed quote that you approve before work starts.
- Support hours
- Monday to Friday, 9am to 6pm Malaysia time (GMT+8), the same hours as Singapore.
How we work with a chain
Step 1
Discover
We map your stores, processes and current systems, and agree what the new software has to do.
Step 2
Demo and pilot
A demo with your own products and prices, then a trial or pilot store on your own devices.
Step 3
Implement and go live
Set-up, data migration and training, with one agreement and one invoice for every licence, and stores going live one by one.
Step 4
Support
One helpdesk for every system after go-live, and change requests quoted and tracked to release.